ou can start using the Spave app by signing up with an email and registering a username. After you sign up, you will need to use the same username to log back in.  You may enable biometrics login, such as FaceID or TouchID, for future logins.

The free Spave® app allows you to donate to charities, link your checking account, view your insights dashboard, and set-up a Spave Savings account. There is currently no fee to access all Spave features. 

We have established an overdraft protection threshold so that if there is $25 or less in your checking account, we will not initiate the transfer(s).  Once your account has funds available, your Spavings will resume deducting on a weekly basis as scheduled. You can also limit the amount of Spavings that are deducted from your checking account per goal.

Email may take a few minutes to reach you. If you still don’t receive a code after a few minutes, tap “resend code” and we will send you another code. If you are still not receiving a code, please send us an email at support@spave.io.

We are aware that some Spave mobile app screens are not displaying properly on all mobile devices, especially if the font size has been modified from the device’s default font size.  Until we have this fixed on all screens, if you encounter this, please reset your mobile device’s font size to the default size.  On Android devices, this is in the device Settings>Display>Display size and text.  On Apple devices, this is in Settings>Display & Brightness>Text Size.

Spave will collect and maintain your giving amounts each week, and a transfer will be initiated every month to your charity. Transfers from your account may take up to one week to complete.

Our network of charities includes over 1.5 million accredited charities and growing. To dive deeper, visit our Nonprofit Network page.

There is no maximum amount you can give or save. However, if we identify that there is a transaction scheduled for an amount greater than your primary checking account balance minus $25, our overdraft protection will prevent the transfer from occurring.

Your spaveNOW donations can be viewed by tapping spaveNOW in the bottom navigation.  You can view individual spaveNOW donations by tapping on the down arrow for each nonprofit.

Donations made are final and cannot be reversed. Please contact support at support@spave.io to discuss any questions you have.

Each January, Spave emails each user a customized, comprehensive tax receipt that covers all of their charitable giving through the Spave app. This year-end tax email is your official tax receipt. One hundred percent (100%) of the donations you made through the Spave app is tax deductible.

That’s one of the many perks of using Spave — you don’t have to keep receipts for individual donations and/or individual charities/nonprofits you’ve contributed to. Spave automatically compiles all of that information into one simple tax report.  Please ensure that you don’t double count a donation if you receive a thank-you or acknowledgement directly from the non-profit

If the charity you selected was not recognized as an IRS accredited nonprofit by the time the charitable grant is issued, Spave will substitute an alternative accredited nonprofit organization to receive the charitable grant.

It will always be your choice to decide how much money you want to give or save—it’s all up to you!To set your financial guardrails, navigate to the “Goals” screen on your account, located on the bottom navigation bar. Click the menu to the right of the nonprofit’s name. Next you will see the option to edit the minimum and the maximum dollar amounts you wish to give. The minimum dollar amount must be $1 or more. After your selection is complete, click “Save Edits”.

Per IRS regulations, any donation initiated by a user on or before December 31 will be counted towards that calendar year’s applicable tax deductions. For example, if a user made a spaveNOW donation on December 31, 2025, then that donation will be tax deductible for the 2025 tax year. Each user will receive a letter from Spave every January that lists each donation they made via the Spave app. Please save this letter to assist you when you file your yearly taxes.

Your linked accounts can be found by tapping on the menu bars in the upper lift corner and then selecting “Financial Accounts”.

Plaid is our account integrator partner to link your financial accounts within the Spave app. They are partnered with over 12,000 financial institutions within the US, however there are still some institutions who are not connected to Plaid. If you do not see your bank or credit union, it is possible they are one of the institutions who are not partnered. To check and see if you bank is available on Plaid, please visit their website listed below. If they are not partnered with Plaid, you cannot link your financial accounts within Spave. We suggest trying another financial institution, if available.
https://plaid.com/institutions/

The Spave app allows linking multiple checking accounts, savings accounts and spending cards. If you would like to save with Spave, you can create a Spave savings account with funds FDIC insured and securely held at Veridain Credit Union.

Yes, you can change your primary checking account, which is where funds are withdrawn from. On the Home screen, tap on the menu in the upper left corner, and select “Financial Accounts”. On the tile of the checking account that you want your spavings withdrawn from, tap on the three dot menu and select the checkbox to “Set as Primary.”  Save your changes.  When you are returned to the Linked Accounts screen, the checking account you selected to have funds withdrawn from will be highlighted and have a checkmark to the right of the nickname, indicating it is your primary checking account.

On the Home screen, tap the menu in the upper left corner, and select “Profile”.  Tap on the “Deactive my Spave profile” button at the bottom.  THIS ACTION IS IRREVERSIBLE, so please ensure you no longer want to use the Spave app.

We’re sorry to see you leave and would appreciate if you would provide feedback and a reason for leaving to support@spave.io.

There is no maximum amount you can give or save. However, if we identify that there is a transaction scheduled for an amount greater than your account balance minus $25, our overdraft protection will prevent the transfer from occurring.

You can cancel your savings Goal by tapping on the three dot menu on the Goal tile.  Select Cancel Goal and then confirm your selection. Once a Goal is completed, it can not be restarted.  However, you can create a new Goal. 

If there is a Savings Goal balance, it can be withdrawn from the Spave Savings account and transferred back to the originating checking account by tapping the “Withdraw” button and confirming the balance amount to be transferred. 

It will always be your choice to decide how much money you want to give or save—it’s all up to you! To set your financial guardrails, navigate to the “Goals” screen on your account, located on the bottom navigation bar. Click the three dot menu to the right of the Savings Goal name. Next you will see the option to edit the minimum and the maximum dollar amounts you wish to save. The minimum dollar amount must be $1 or more. After your selection is complete, click “Save Edits”.

Yes, Spave needs to obtain basic personal information, such as: name, address, date of birth and the last four digits of your social security number. This information is required to perform a Customer Identification Program, also known broadly as “KYC,” or “Know Your Customer.” The purpose of performing this due diligence is to verify the identity of individuals wishing to conduct a financial transaction, while also giving a reasonable understanding of the type of activity in which each customer will engage. This verification is done by our integration partner, Dwolla. Spave® is committed to maintaining the security, confidentiality and integrity of all personal information about our users. We do not sell or share your personal information to anyone, for any reason. All communication data between Spave® app and our servers, as well as integration to our strategic partners, use bank-level encryption protocols. For more information about our security, visit our Security page.

We’re excited that you’re interested in partnering with us! The first step is to reach out to our team via the form on our Contact page. Once we receive your inquiry, a member of our team will reach out with next steps promptly. 

The free SpaveKit is loaded with turnkey marketing assets to help you drive donations through Spave. Utilize the SpaveKit digital resources to get the word out and make it easier than ever for your supporters to donate to your cause through the Spave app.