How Credit Unions Are Revolutionizing Digital Banking

What consumers expect, more than anything else these days, is convenience. And in most instances, convenient means digital. In the world of personal finance over the last couple of decades, this expectation of digital convenience has served to disenfranchise credit unions in favor of large banks. Without the large budget needed for things like a full in-house dev team, smaller financial institutions have been unable to build out tools such as mobile banking apps that would allow them to compete.

Now, however, technology is more accessible than ever, and the prevalence of tech has circled back around to favor credit unions. Third-party providers are so easily available that big budgets are no longer the differentiator.

Any regional credit union could hire an external development team to build a functional, fast personal banking app with an intuitive UI. And it isn’t just apps (although those are a big deal). Credit unions are now able to offer a variety of conveniences and amenities in line with what the big banks are bringing to the table.

But how does the removal of this financial barrier set credit unions up to revolutionize digital banking? Simply by virtue of the fact that credit unions are credit unions.

As FinTech continues to grow, flexibility will be crucial to the future of digital banking. Different financial tools and services will continue to merge until we see banking, investment, budgeting, donating, and payments all available in comprehensive digital applications. As smaller institutions, credit unions are much better poised than traditional banks to be flexible and adaptive.

It’s more than how easily and quickly banking services can adapt. Traditional banking institutions operate for a profit and have no motivation or incentive to better the lives of the people they serve unless doing so also benefits their budget.

Credit unions, however, of course, operate with the ultimate mission of benefiting the people they serve. Having access to powerful tech development tools presents credit unions with the opportunity to find new, digital, convenient ways to help people become more financially literate, stable, and independent.

This includes the opportunity to partner with other service-minded financial organizations and services. Spave is a personal budgeting and finance application with philanthropic goals and features at its heart. Spave users are able to easily save money and donate to their organizations of choice by rounding up their purchases.

Credit unions are able to partner with Spave in order to help their communities, build their reputations, and mutually work towards long-term growth. If you know of a credit union that might be interested in partnering with Spave to build the financially healthy, community-oriented digital banking world of the future, check out some more information.

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5 Effective Employee Retention Strategies to Reduce Turnover

Struggling to keep great employees on board? You’re not alone. A staggering 63% of U.S. companies say retaining talent is even harder than hiring. So, what’s going on, and how can you fix it? 

 

While competitive pay and benefits are a great start, they’re only part of the picture. From social giving platforms to employee recognition, there are plenty of impactful, low-cost ways to keep your team motivated, connected, and loyal. Think of these strategies as another way to reward your employees for their time and effort. Let’s check out a few creative ideas your organization can use to boost retention starting today.

Provide Flexible Work Arrangements

Employees value work-life balance, and companies can meet this need by offering flexible work arrangements. If your organization hasn’t already, consider implementing remote or hybrid work options to help boost employee satisfaction and retention.

 

Keep in mind that while remote and hybrid opportunities can bring in new employees, retaining them usually requires new strategies to promote company culture and connection. On in-office days, consider hosting team lunches, happy hours, or holiday parties to reinforce camaraderie. The extra effort is worth it and can bring your organization improved employee satisfaction for several reasons:

  • Decreased commute stress. Employees can avoid traffic and spend more time focused on their work and personal well-being.
  • Improved location inclusivity. Team members who live farther from the office benefit from reduced commute demands. Plus, working from home helps employees save money on gas, transit, and meals.
  • Increased productivity. Many employees report getting more done in their home office compared to the traditional workplace.
  • Personalized workspaces. The ability to customize their home setup allows employees to create a space that supports their individual needs.
  • Environmental benefits. Fewer commutes translate into reduced carbon emissions and a smaller environmental footprint.

In addition to flexible scheduling, re-evaluate your family leave, PTO, and sick policies. Astron Solutions’ employee compensation guide explains that time off acts as a form of indirect compensation. These benefits are vital for signifying your company’s commitment to employee work-life balance and meeting local and state workplace laws.

Create Charitable Giving Opportunities. 

Offering employees the chance to give back is more than a feel-good initiative—it’s a powerful tool for retention. When companies support charitable giving, they show they care about more than just the bottom line, and that matters to today’s socially conscious workforce.

 

To provide employees with giving opportunities, you might use a social giving platform like Spave to integrate charitable giving into your employees’ financial habits. Employees can round up purchases and direct spare change to causes that they care about and are in line with your company’s social responsibility goals. It’s a simple, impactful way to turn everyday spending into meaningful contributions, all while supporting employee well-being and engagement.

 

You can also match employee donations, spotlight team members’ favorite nonprofits on your company’s social media, and organize volunteer opportunities. These actions support your community and show employees you care about their values.

Start a Peer-to-Peer Recognition Program

Recognizing employee contributions is key for a strong and supportive company culture. Peer-to-peer recognition, in particular, empowers team members to celebrate each other’s achievements.

 

Unlike top-down praise from managers, recognition from coworkers often feels more meaningful and sincere. Peer recognition also helps hybrid and in-office employees connect with co-workers by encouraging regular, informal engagement across teams.

 

Here are some tips for launching and maintaining your peer recognition program:

  • Tie recognition to company values. eCardWidget’s peer-to-peer recognition guide suggests structuring your program around company values. For example, if innovation is a key value, encourage employees to celebrate peers who share creative solutions or take initiative on new ideas.
  • Encourage timely feedback. Prompt recognition has a greater impact. Encourage employees to give kudos right after they witness great work.
  • Show examples. Sometimes employees need inspiration before providing encouragement. Whether it’s a quick Slack post or email blast, showing examples of what good recognition looks like can make all the difference.

Digital tools like eCards offer a simple way to make peer recognition more engaging. Employees can send customized cards that include a colleague’s name and a short, meaningful message tied to company values, adding a thoughtful and personal touch to everyday appreciation.

Offer Meaningful Training and Development Opportunities

Employees want to work for organizations that advance their professional development. As an employer, you want your workers to stay sharp and reach their full potential. By offering learning opportunities, you signal that you care about your team’s future, not just their output.

 

Create internal industry-related development opportunities or direct employees to reputable, external courses. For instance, a tech company might provide courses in software development, artificial intelligence, or data analytics. 

 

Make learning easy to access. Webinars, TED Talks, book clubs, and self-paced courses are great tools for building a flexible development program. You can also strengthen employee engagement by regularly asking for employee feedback, helping you tailor opportunities to align with their individual career goals.

Provide Feedback Opportunities

To improve employee engagement, you need input directly from your team. Offer feedback opportunities to improve and adapt your employee retention strategies. Regular feedback opens up two-way communication between employees and leadership. When employees feel heard, they’re more likely to be invested in their work.

 

Here are a few simple ways to gather feedback:

  • Use quarterly surveys. Keep your surveys short and focused, so employees can easily express concerns or questions to management. You might ask what the company should continue, start, and stop doing to uncover actionable insights.
  • Schedule one-on-ones. Keep your directs engaged by scheduling regular one-on-ones with them once per week or every other week. Keep these sessions open-ended to give employees space to share ideas and concerns.
  • Provide feedback training. Instruct all managers on how to deliver actionable, clear feedback to directs. This might include call training for sales roles or presentation feedback for jobs requiring pitching to stakeholders. 

With regular feedback systems in place, you can respond to issues early, prevent disengagement, and build a responsive workplace culture. 

Retaining top talent isn’t about flashy perks; it’s about creating a workplace where people feel respected, empowered, and connected to a larger purpose. When employees believe their work matters and their voices are heard, loyalty naturally follows.

 

Sit down with leadership and brainstorm what would work best for motivating your team members. Whether it’s launching a social giving program or encouraging individual recognition, remember that the path to retention starts with listening, acting with intention, and building a culture that puts people first.